glowing cables going into a data center rack

The Data Center Industry Report: Growth, Costs of Downtime, and the Rise of Day 2 Support

The digital world runs on infrastructure that most people never see. 

Behind every cloud application, online purchase, video conference, streaming platform, and AI-powered search is a network of data centers working around the clock to process, store, and move enormous amounts of data. 

Data centers are the engines that drive our digital economy. Understanding what’s inside data centers, and what it takes to keep them running, matters more than ever.

CC&N’s State of the Industry e-book provides a quick tour inside the industry, including why data center Day 2 infrastructure support is so critical in maintaining uptime for active data centers. 

Download the CC&N industry report, “Data Centers – the Engines of the Digital Economy”.

Data Center EBook Cover Page

Read on for the highlights.

How Important are Data Centers?

Data centers are one of the fastest-growing sectors in 2026. Nearly 100 GW of new capacity will come online between 2026 and 2030, which is doubling global infrastructure in just four years. 

There are nearly 12,000 data centers worldwide today, with roughly half in the United States. Modern hyperscale facilities can house more than 100,000 servers each. 

The infrastructure underpinning the digital economy is enormous, and it’s growing fast. But while the focus is currently on data center construction, the focus at CC&N is also on what services are needed to keep the world’s data centers running at top performance.

The Cost of Data Center Downtime

Regardless of their size or location, data center infrastructure powers critical systems that the world now relies on. 

Any data center downtime can lead to financial loss for the operator and disrupted service to their customers. This downtime service lapse can be costly. Data center downtime can exceed $540,000 per hour, exposing data center operators to serious financial exposure when things need to be powered down while equipment needs to be taken offline for repair or replacement.

But the number that stands out is this one: more than 60 percent of data center enterprises have no comprehensive strategy for data center Day 2 operations, which focus on maintaining uptime through smart hands services, including moves, adds, and changes, cabling integrity, and ongoing documentation. 

Most data center enterprises are building without a plan for what comes next. CC&N Day 2 Infrastructure Support services and our embedded data center technicians fill that gap. 

What is Data Center Day 2 Support? 

Data center performance isn’t defined at installation. Once a data center project is complete and goes online, Day 2 support should also begin. 

At CC&N, our value is in protecting uptime, reducing operational risk, and maintaining long-term performance in mission-critical data center environments.

The value of strong data center Day 2 support can only be proven over time. Maintaining order inside active environments is critical. 

As data center infrastructure evolves, systems expand and evolve, while demands increase.

CC&N Data Center Day 2 Infrastructure Support uses embedded data center technicians to work alongside your internal team to keep operations running smoothly in live environments. 

Our CC&N Day 2 Infrastructure Support teams help data centers:

  • Maintain uptime in active environments through disciplined execution and on-site responsiveness
  • Manage moves, adds, and changes (MAC) without disrupting existing systems
  • Ensure documentation and labeling integrity so troubleshooting is faster and more accurate
  • Extend your team with embedded, local technicians who understand your environment and workflows
  • Support evolving infrastructure while preserving the stability of installed systems


The CC&N Difference: Experienced, Reliable Data Center Day 2 Technicians

The industry average for a data center technician is 3 to 5 years of experience. At CC&N, our technicians badge into your data center environment with an average of 10 years of experience. 

Collectively, CC&N’s technician teams have logged more than 333,000 days of hands-on work inside active data centers, with nearly 912 years of combined experience across our workforce. Our smart hands maintain the critical connections that need to stay accurate and online every day, through every change. 

CC&N technicians bring the background, experience, and knowledge that provide a meaningful difference in what an embedded data center technician team can handle inside a live environment, where the cost of a mistake is high, and there’s no opportunity to pause.

The data center industry is expanding rapidly as AI and cloud-based workloads push for more infrastructure worldwide. The demand for more capacity increases the need for reliable, proven Day 2 infrastructure support. 

Download the CC&N Data Center Industry Report

Ongoing data center Day 2 maintenance should never be an afterthought. From the financial cost of downtime to reliability concerns, operators need the right data center technicians embedded and on the floor to meet uptime requirements and keep things running smoothly. 

CC&N built this visual industry report: Data Centers – the Engines of the Digital Economy, for data center managers, infrastructure leads, and operations teams who want a clear picture of where the industry stands and to show what disciplined data center Day 2 support actually looks like in practice.

Download the PDF report to get the full data, including a breakdown of data center types, key infrastructure elements, and how CC&N’s embedded support model keeps facilities organized, responsive, and ready for what comes next. 

Interested in learning more about CC&N’s data center Day 2 Infrastructure Support services?
Reach out today to talk to a member of our team about how we can support your data center operations.