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As companies increasingly depend on mobile communication devices for both routine and urgent interactions, efficient, reliable service is essential. But supporting these wireless devices can be cumbersome – not to mention costly.
If the day-to-day support of your company’s mobile communication devices has become overwhelming, you need help simplifying your wireless device management. CommWatch™, an outsourced management service from CC&N, is designed to reduce the costs associated with the administration of wireless communication devices. CC&N developed CommWatch™ to deliver comprehensive management to both the mobile workforce and organizations that need real-time communications.
Your employees need to be able to reliably and securely communicate with each other and access data – even when they’re on the go. CommWatch™ services are custom designed to respond to customer-specific needs and requests. Features include: Diverse device support Billing device audits Expert assistance 24-hour live support Device asset tracking Managed staffing options Mobile carrier plan and new offerings analysis Once our CommWatch™ service is in place, a dedicated account team will be directly accountable for the administration of your company’s wireless devices. You also receive a custom Playbook prepared by CC&N that outlines specific control mechanisms, process and SLAs. With its value-minded, built-in processes, CommWatch™ eliminates the concern of staff turnover and the need to train and recruit internal employees to manage and support your wireless communication devices – resulting in a better bottom line for your company.
Once our CommWatch™ service is in place, a dedicated account team will be directly accountable for the administration of your company’s wireless devices. You also receive a custom Playbook prepared by CC&N that outlines specific control mechanisms, process and SLAs.
With its value-minded, built-in processes, CommWatch™ eliminates the concern of staff turnover and the need to train and recruit internal employees to manage and support your wireless communication devices – resulting in a better bottom line for your company.