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ARNOC SERVICES PLAN
ARNOC
TM
Vision 5.1 Network Monitoring Services are offered in a standard plan, designed to provide maximum reliability for your network. These features described in the chart below, are comprehensive and go beyond the typical network monitoring packages available in the market. Yet, the investment remains highly competitive and delivers personalized services.
The options can be added to the standard plan for additional services that may be important to your company.
CC&N's ARNOC team can also create a custom plan for you based on your unique needs not necessarily addressed in the standard service package. Just email a request to
Support@arnoc.com
or call 262-439-2300
ARNOC
TM
Network Monitoring Suite
Custom Alert Notifications: Single Information and Escalation Scheme Per Device Type or Location
Access to 24/7/365 Live Respone Center and Senior Engineer on-call support in emergencies
Circuit and interface level notifications
Time based notifications
Mapping and node grouping based upon customer’s specifications
Weekly email reporting
ARNOC engineering support for moves/adds/changes
SNMP Monitoring (CPU, Memory, Interface Statistics, Volumes)
ICMP Monitoring (Up/Down, Response Time, Availability)
Access to secure, real-time web based reporting
Remote firewall at customer site for secure monitoring over VPN
Training on web Interfaces
Assisted set up of monitoring of devices
Set up fees for 12 and 24 month contracts
12 Month Minimum
ARNOC
TM
Optional Services
Custom Alert Notifications: Multiple Schemes
Custom Report Programming and Delivery
Netflow Reporting on Routers
Consultation Services
Custom Live Response Center Processes
Event Handling
Custom SNMP and WMI Polling
Application/Service Monitoring
URL Monitoring
TCP/UDP Port Checks
Database Performance Monitoring
Uninterruptible Power Supply (UPS) Power Monitoring
Environmental Probes (Humidity, Temperature, Water, Smoke)
Server Monitoring for Utilization
Managed Services
Communications, Cabling & Networking | N27 W23588 Paul Road | Pewaukee, WI 53072 | 262-523-0299
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